From first conversation
to first guest
Full transparency and control from day one. No surprises, and nothing you have to learn.
Step by step
01
A twenty-minute call
You tell us about the property, its size, location, condition, whether it’s furnished, and any other details.
02
We run your numbers
Using occupancy below the local average. You see the lowest and highest potential. If the numbers don’t work, we’ll tell you straight away.
03
A written agreement
Plain English, one document. The fee, the notice terms and what each of us is responsible for. You keep a copy.
04
Setup, one to two weeks
Photography, listings, pricing, cleaner, compliance. See below for exactly what happens.
05
Live, and then paid monthly
Bookings start arriving. You get a statement at the start of each month showing where every pound came from.
Four things, and then nothing
This is the whole list. After setup there is nothing you need to do, learn or check.
- Access for photography and for the cleaner, usually a key safe we arrange.
- Confirmation that your mortgage and any lease or freehold terms allow short letting. We will tell you what to ask and who to ask.
- Appropriate insurance. A standard landlord policy will not cover short stays — we will point you at the right kind.
- The property furnished to a decent standard. If it is not there yet, we will tell you exactly what is missing and roughly what it costs.
What happens in week one
The busiest part of the whole arrangement, and none of it is yours to do.
- Professional photography, usually a two-hour visit.
- Listings built and published across Airbnb, Booking.com, Vrbo and the mid-term platforms, on one synchronised calendar.
- Pricing set, then optimally adjusted daily, from the moment you go live.
- A local cleaner brought in, briefed and scheduled around the calendar and specifications.
- Compliance checked before anything goes live — we will not put a property up until that is done.
What happens every month after
01
Daily
Guest messages answered, pricing adjusted against local demand, enquiries handled quickly.
02
Between every stay
A full reset against a written checklist — linen changed, everything restocked, every room photographed.
03
Monthly
A statement showing the detail rather than a single number, and a note on anything that needs your attention.
You can back out at any time
Either of us can exit with thirty days’ notice, at any time, for any reason. The only thing that carries past that is any stay a guest has already paid for — we see those through, then hand the property back to you.
We would rather tell you honestly that a property does not suit this than take it on and disappoint you.
Find out what your property could earn
Twenty minutes, and a realistic estimate. If your property is not suitable, we’ll tell you.