Questions that landlords
often ask

A percentage of what the property earns. There is no setup fee, no monthly charge and nothing to pay upfront — if the property does not earn, neither do we. The exact percentage depends on the property and we agree it before anything starts.

It depends on size, location, condition and season, so any number quoted without seeing your property is guesswork. That is exactly what the free earnings estimate is for — we run your actual figures on deliberately cautious occupancy assumptions and show you the working.

No, only a short written management agreement, because you should have it in writing what each of us is responsible for and the related costs. There is no fixed term. Either of us can exit with thirty days’ notice, at any time, for any reason. The only thing that carries past that is any stay a guest has already paid for — we see those through, then hand the property back to you.

Yes, whenever you like. Block out any dates in the calendar and they are yours. That flexibility is one of the main reasons owners move away from a tenancy.

Platform host protection covers a great deal, and we also recommend proper short-let insurance rather than a standard landlord policy. We photograph every room after every stay, so there is a dated record, and we handle the entire claim process for you.

Usually one to two weeks. That covers photography, building the listings, pricing, arranging the cleaner and completing the compliance checks. We will not put a property live before those checks are done.

No, and this matters more than people expect. Your property goes on Airbnb, Booking.com, Vrbo and the mid-term platforms simultaneously, on one synchronised calendar. Relying on a single platform leaves the quiet months empty and ties your income to somebody else’s algorithm.

Our primary focus is East Sussex and Kent. However, If you are anywhere else in the UK, we may still be able to help. If not, we can still point you in the right direction.